:: :: Contact us

Contact us

Questions? Suggestions?
Please call anytime. If you receive our voicemail leave a message and we will call you back as soon as possible.

Phone: 248-321-5538 or 845-807-7748

Wholesale/Discounts:
We are pleased to offer a discount to qualified non-profit adoption organizations that will be using the harness on their adoptable dogs but NOT reselling the harness. We also, feature a discount program for the clients of trainers and professionals or those professionals purchasing the harness for use in their programs but not reselling the harness.

I'm sorry but we do NOT offer the harness at wholesale for resale.

We moved our store from Palisades Center Mall to beautiful Tuxedo Park, NY!

Retail Store Location and Information:
Freedom No Pull Harness
Duck Cedar Plaza
549 Route 17, Suite C
Tuxedo Park, NY 10987

Retail Store Hours:
Customer Service over the phone is available 7 days a week, Monday to Sunday: 248-321-5538 We are in the store most Mondays and Tuesdays. However, we do reserve these days for warehouse work. So if you would like to stop over please call first to make sure we are available. 845-807-7748.

Customer Service over the phone is available 7 days a week, Monday to Sunday: 248-321-5538

Brick and Mortar Store hours:
Covid-19 Update
NY State has deemed our business essential as we offer food and supplies for pets.
As we are a small family run business we care about your safety as well as the safety of our store and staff. Therefore we are offering curb side delivery of store and website items or FREE shipping on website items over $19.99. Orders may be placed over the phone, 845-807-7748, or on our website. In store visits will be by appointment ONLY.

Monday, Tuesday, Wednesday, Thursday, and Friday 1pm to 6pm

Saturday 10am to 6pm and Sunday 10:00am to 4pm

Customer Service over the phone is available 7 days a week, Monday to Sunday: 248-321-5538

US Postal, FedEX & UPS Mailing Address:
Freedom No Pull Harness
Please include the correct Subject: Harness Replacement or Return/Exchange
549 Route 17, Suite C
Tuxedo Park, NY 10987

Our US based customer service is available via phone (7) days a week 10 am to 8pm EST. 248-321-5538.
Prefer to contact us by email? Just complete the Contact Information form below and we will contact you as soon as possible.

Let us know if you have a preference to be contacted by email or phone.

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dog with harness
Gift certificates